Shipping

Free shipping in Europe

The product prices shown on phfitness.nl include free shipping to countries in Europe. For Portugal, we deliver to the mainland only; the Azores and Madeira are excluded.

Delivery times

  • In-stock products to the Netherlands and Belgium: 1–3 business days.
  • Large equipment (power racks, Pilates, rowers, ski trainers and dumbbell sets) to the Netherlands and Belgium: 2–3 business days.
  • In-stock products to other European countries: 2–7 business days.
  • Orders placed before 12:00 are dispatched on the same business day when the products are in stock.

Delivery times are estimates. The current stock or pre-order status on the product page takes precedence.

Delivery of large and heavy products

Delivery is to the first door, subject to the carrier's conditions and access requirements. For large orders, the carrier sends tracking information by email and usually calls on the delivery day. This may vary by carrier, so please keep an eye on the tracking information.

Assembly

Assembly is not included and is not carried out by PH Fitness. On request, PH Fitness can obtain a quote from an external assembly provider. Request a quote via support@phfitness.nl. Large products are supplied with an instruction manual and, where available, a video guide.

Collection

Collection is by appointment only at:

PH Fitness
Zürichstraat 20
6135 LP Sittard
The Netherlands

Noorderpoort 33 in Venlo is solely the registered address of Physical Sports Group B.V. and is not an address for visits, collection or returns.

Damage or missing parts

Report visible damage or missing parts within 48 hours of receipt via support@phfitness.nl. Include your order number and clear photos so PH Fitness can assess the report promptly. This reporting period does not affect statutory rights.